Rescheduling & Cancellation Policy
The following policy describes what happens should you need to cancel a No Thyme to Cook class or event.
Refunds:
To receive a full refund, contact our office no less than 14 days prior to the date of your class.
Refunds will be processed via:
The original payment method
Transfer to another class
An account credit for future use
Transfers and Account Credits:
If you contact us 6 to 13 days before your class:
You can transfer your attendance to another day or receive an account credit for future use.
Refunds are not available in this window.
No Refunds or Transfers:
Less than 5 days before the class start time, we cannot process transfers, account credits, or refunds.
How to Cancel or Make Changes:
Email: info@nothymetocook.com
Phone: 443-404-5500
Please note: We cannot accept, or honor cancellations made in person or over social media.
If No Thyme to Cook Cancels a Class
In cases of low attendance, inclement weather, or other uncontrollable circumstances (e.g., power outages, facility issues):
We will notify you by email or telephone as soon as possible.
You will receive a full refund, transfer to another class, or an account credit for future use.
If we do not cancel the class but you are unable to attend, the standard cancellation policy applies.
Additional Notes
Food Allergies or Dietary Restrictions
If you or any guest attending the class have food allergies or dietary restrictions, please notify us at least 72-hours prior to your class by emailing info@nothymetocook.com or calling 443-404-5500.
While we strive to accommodate dietary needs, we cannot guarantee an allergen-free environment due to the shared use of kitchen equipment.
Class Menu Changes: We reserve the right to modify menus at any time due to ingredient availability or seasonality.
Tickets:
All classes and events are ticket-based. Ensure you have received your ticket(s) via email to secure your seat.
Verbal reservations or email requests without payment will not be accepted.
Waitlists are available for sold-out classes.
Class Capacity: Chefs may set maximum capacity limits to ensure guests enjoy a fulfilling experience in our kitchen studio.
For further assistance, please email info@nothymetocook.com or call 443-404-5500.